How to Order

Please go to the "Contact" page and fill out the form. From there, you'll receive an email from me explaining what I need from you (a few good, clear photos) and some photography suggestions. A smartphone usually does the trick!

 

FAQs

What type of payment do you accept?

I accept credit cards and debit, including PayPal for your convenience. Once payment is received, your painting is placed in my queue. A 50% non-refundable deposit is all I require to get started.

 

What is the time frame for a custom painting?

I do my best to accommodate my customers as much as possible, however time frames greatly depend on my current workload which is constantly changing. If you need a painting completed by a certain date, please email me at ryn@rynweisz.com and I'll see if I can work that out for you. Please allow extra time for any orders near the holidays.

 

Can you paint multiple subjects in one painting?

Absolutely! However, the canvas/paper size must be 14 x 17 in. or larger in order for me to accommodate that request. I also request that the subjects you'd like to have painted be photographed together whenever possible as working from individual reference photos doesn't always harmonize in a painting. Additional reference photos of the subjects can be individual. (My rates show the cost for one additional subject, however I can give you a quote if you require more than two subjects for the painting).

 

What is the difference between acrylic and gouache?

All acrylic paintings are done on acid-free canvas and often times, are more expressive than those of my gouache paintings. Acrylic will offer brush strokes and textures whereas my gouache paintings are smooth and created on acid-free thick (100 lbs. - 140 lbs.) acid-free paper stock. Examples of both mediums can be found in my art section to help you decide what you prefer. Acrylic paintings are painted on all sides of the canvas and hanging hardware to attached to allow for direct hanging without a frame. Gouache paintings will require framing. Gouache is a beautifully opaque paint that is part of the watercolor family.

 

Do you have gift certificates?

Yes! Gift certificates can be purchased in any amount you would like. A small, personalized note can be added for the receiver of your gift and I will mail it out for you (unless you purchase them in person). Gift certificates are valid for a full year and can only be used by the person who's name is on it. Refunds are not available.

 

Do you offer refunds or exchanges?

I do not offer refunds or exchanges on custom portraits. However, customer satisfaction is a priority to me and I do my best to ensure that each and every customer I work with has a positive experience. In order to ensure that you love the final painting, I make sure to involve you throughout the process. You'll receive a photo of the mock-up drawings prior to beginning the painting, email updates on the progression of your portrait and be involved in the background color selection. Small adjustments can be made where possible - any large change request will be at an additional charge.

 

Do you ship worldwide?

Yes! All of my paintings are packaged securely and professionally. I ship via USPS Priority for all orders within the United States. This method allows for a tracking number and insurance. Packages usually arrive in about 2-5 days. All other orders are shipped USPS First Class International. This service does not include tracking or insurance and delivery time vary depending on your location. Packages usually arrive in about 7-10 days.

If you are local, I do my best to personally deliver the painting to you!

 

Care Instructions

All of my paintings are created with professional artist-quality paints and pigments.

All of my acrylic on canvas paintings are prepared with hanging wire so that you never have to worry about installing that. All you need to do is unwrap your painting, and display it!

All acrylic paintings are created on acid-free canvas and sealed with a protective varnish to ensure the longevity of the art.

All of my gouache on paper paintings are created on 100 lbs. to 140 lbs. stock depending on the size of the painting.

I highly suggest that these paintings are framed with a mount so that the painting is not pressed against the glass. This avoids any moisture buildup which will, over time, affect the painting.

Avoid hanging either form of painting in direct sunlight.